Shearling Coats, Sheepskin Jackets, Latico Leathers from VillageShop.com


 

 

return policy

 

Need to return an item? No problem. As long as the item is unused, we'll exchange it or refund the full value of the item upon receipt. Just replace the item in its original packaging, and follow these simple steps:
  1. Contact our customer care department at 1-610-689-3840, weekdays 9:30am to 4:30pm.

  2. We'll give you a return authorization number.

  3. When you receive your return number, mail your return to:

     

    VillageShop.com

    2693 W. Philadelphia Ave.

    Oley, PA   19547


  4. Please send the package via insured UPS or insured Parcel Post. This protects you in case the item is damaged or lost in transit.

For Exchanges:  Simply enclose a note in the return, specifying what you would like done.  You don't need a return authorization number in this case.

Returns for credit must be made within 10 days of receiving your order.

Please Note:

Since we make our shearling coats especially for your order, we do ask for the opportunity to correct any sizing problems by making alterations or exchanging it for a different size or style.  Also, we do not accept returns on coats that have been special ordered and deviate from the style, as it's offered on our web site.  For instance, if you order a different color then the style is offered in, on the web site, this would be considered a special order.  Another example would be, if you ordered a coat and had it made longer or shorter then the length stated on the web site.  This doesn't mean that if you provided us with measurements to make a coat for you, that you can't return it.  Many times, these measurements are just used to determine the correct size needed.

 

 

 

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